Benify is a leading HR tech solution, offered in 45 languages across 110 countries worldwide. With a rapidly growing user base of over 3.5 million, the business is expanding fast, and professional services is under pressure to deliver with consistency and excellence.
International Director of Professional Services, Ross Spearman talks us through his team’s journey at Benify and what it takes to quickly scale and adapt globally, while keeping customers happy, stakeholders informed, and employees engaged. Watch this 20-minute on-demand discussion to learn more about:
- Managing resources across diverse geographies, skillsets, and career paths within a hybrid work setup
- How Ross' team increased data accuracy from 70% to 98%, enabling them to make better portfolio level decisions
- Using Planview PSA in conjunction with JIRA to enable agile methodology without compromising delivery quality, data integrity, and resource time
- Managing change fatigue during disruptions to ways of working with a consistent experience across a large department
Watch the video to learn how Planview PSA is the trusted single source of truth for this high-performing services team!
Benify is a leading HR tech solution, offered in 22 languages across 70 countries worldwide. With a rapidly growing user base of over 2 million, the business is expanding fast, and professional services is under pressure to keep up with demand.
International Director of Professional Services Ross Spearman talks us through his team’s journey at Benify and what it takes to quickly scale and adapt globally, while keeping customers happy, stakeholders informed, and employees engaged. Watch this 20-minute on-demand discussion to learn more about:
- The challenges of service delivery into unstandardized markets worldwide
- Managing resources across diverse geographies, skillsets, and career paths
- Making portfolio level decisions based on data and providing finance with the SaaS implementation metrics they need
- Using Planview PSA in conjunction with JIRA to enable agile methodology without compromising delivery quality, data integrity, and resource time.
Watch the presentation to get inspiration for your team’s professional services modernization journey and how to become more connected.
