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A Modern Approach for Service Delivery: Innovation, Customer Delight, AND Profitable Growth

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A Modern Approach for Service Delivery: Innovation, Customer Delight, AND Profitable Growth

A Modern Approach for Service Delivery: Innovation, Customer Delight, AND Profitable Growth

 

As a professional services business, balancing innovation and profit in order to thrive is crucial. Customers trust you because you deliver innovative, effective solutions — but you also have to ensure every engagement is profitable.

For most service organizations, this is tricky. Disconnected systems and spreadsheets are the norm, making it tough to maximize billable time without the risk of overcommitting key people.

With a modern Professional Services Automation (PSA) solution — one that supports the entire service delivery lifecycle — your business can keep your customers delighted and ensure every engagement is profitable.

Watch the webinar to learn:

  • Why managing project costs in real-time is essential for maximizing customer profitability, and how to pull it off in the real world
  • How a global services provider transformed their business — and outperformed ALL industry KPIs — by implementing processes that ensured they could make data-driven decisions in real-time about every customer interaction
  • How technology can help your business boost efficiency and effectiveness at every stage of service delivery — not just revenue recognition — by optimizing your resources and maximizing your project performance while also ensuring upcoming demand is balanced against work that’s already in progress
  • How integrating your PSA solution with other systems — e.g., CRM, HR, finance and billing — can provide total, real-time visibility across every area of your business

...and much more.

In this webinar you will learn:

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  • Date

    On Demand

  • Time

    On Demand

  • Location

    Online

  • Duration

    45 min plus live Q&A

Reserve Your Spot

Meet our speakers

  • Dmitriy Druk

    Manager of Solutions Engineering, Americas, Clarizen


  • Lori Gubin

    Director of Product Marketing, Clarizen


  • Jeff Ellerbee

    Solution Marketing Manager, Planview

    Jeff handles product marketing for Planviews’ Troux product line. Jeff has helped customers be successful with Troux in the US and UK for 14 years.

  • Jeff Ellerbee

    Solution Marketing Manager, Planview

    Jeff handles product marketing for Planviews’ Troux product line. Jeff has helped customers be successful with Troux in the US and UK for 14 years.