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IBM Engineering Workflow Management and ServiceNow Integration Demo

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IBM Engineering Workflow Management and ServiceNow Integration Demo

IBM Engineering Workflow Management and ServiceNow Integration Demo


Unveil the power of streamlined collaboration by automating data exchange between ServiceNow and IBM Engineering Workflow Management (EWM). This integration is a game-changer for teams aiming to bridge the gap between IT service management and complex development workflows. Facilitate the seamless, bidirectional flow of incidents, change requests, work items, and test artifacts, ensuring that every team member is on the same page. By synchronizing updates, custom fields, comments, attachments, and dependencies instantly, you empower your teams to operate with unprecedented efficiency and clarity. Transform you project management and development processes, and watch as your teams achieve accelerated delivery timelines and enhanced productivity.

Watch this demo to see how:
  • An issue logged in ServiceNow is seamlessly transitioned to IBM EWM as a work item under a specified project
  • Work items in IBM EWM, including tasks, epics, and stories, are synchronized back to the corresponding incident or problem in ServiceNow, maintaining a cohesive workflow
  • Critical updates such as status changes, priority adjustments, and assignee updates are reflected in real-time across both platforms, ensuring a unified view for all stakeholders
  • Planview Hub's model-based integration simplifies the setup process, enabling a quick and efficient integration between ServiceNow and IBM EWM, enhancing collaboration and productivity across your IT and development teams
Unveil the power of streamlined collaboration by automating data exchange between ServiceNow and IBM Engineering Workflow Management (EWM). This integration is a game-changer for teams aiming to bridge the gap between IT service management and complex development workflows. Facilitate the seamless, bidirectional flow of incidents, change requests, work items, and test artifacts, ensuring that every team member is on the same page. By synchronizing updates, custom fields, comments, attachments, and dependencies instantly, you empower your teams to operate with unprecedented efficiency and clarity. Transform you project management and development processes, and watch as your teams achieve accelerated delivery timelines and enhanced productivity.

Watch this demo to see how:
  • An issue logged in ServiceNow is seamlessly transitioned to IBM EWM as a work item under a specified project
  • Work items in IBM EWM, including tasks, epics, and stories, are synchronized back to the corresponding incident or problem in ServiceNow, maintaining a cohesive workflow
  • Critical updates such as status changes, priority adjustments, and assignee updates are reflected in real-time across both platforms, ensuring a unified view for all stakeholders
  • Planview Hub's model-based integration simplifies the setup process, enabling a quick and efficient integration between ServiceNow and IBM EWM, enhancing collaboration and productivity across your IT and development teams