Responding to demand for high-quality customer experience, firms have adopted Agile methods to innovate. When these digital initiatives scale, however, any enterprise program management maturity they lack becomes evident.
Consistent disciplines are essential, but past PMO failures make application development and delivery pros leery. Modern PMOs take a center-of-excellence approach to strike the right balance, building competencies, delivering them in a lightweight service-oriented approach, and stripping away bureaucracy.
Agile enterprises need PMOs to provide a macro view of performance, requiring them to act as both a data analyst and a coach. That requires shifting processes and perceptions, getting smarter about the data they collect, and expanding their skill sets.
Read this report to learn how to transition into being a modern PMO, and lead your organizations to success.
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