CHALLENGE
With multiple data teams assigning work to this leading marketing services company Partner Analytics team, there was no way to efficiently track all the requests. Excel was cumbersome and didn’t update in real-time, and physical Kanban boards were not mobile, an obvious issue with the effects of COVID-19 requiring many employees to work remotely. Typical work processes were inflexible to the changing world of work, required several steps that delayed execution and value delivery, and lacked transparency.
CHALLENGE
With multiple data teams assigning work to this leading marketing services company Partner Analytics team, there was no way to efficiently track all the requests. Excel was cumbersome and didn’t update in real-time, and physical Kanban boards were not mobile, an obvious issue with the effects of COVID-19 requiring many employees to work remotely. Typical work processes were inflexible to the changing world of work, required several steps that delayed execution and value delivery, and lacked transparency.
