Despite facing unprecedented challenges due to the pandemic, many professional services organizations have not just weathered the storm over the last couple of years: they have thrived.
Successful organizations today focus on connecting the varied types of work that their revenue generating resources are performing, balancing on-site with remote delivery, and keeping the services organization in alignment with corporate strategy.
Interested in discovering more about how professional services should navigate post-pandemic? Register to watch an on-demand webinar led by Planview’s Director of Global Solution Architecture, Malcolm Lea, and learn how Planview’s own team utilizes Planview’s Professional Services Automation (PSA) solution to deliver connected work by:
- Managing a portfolio of services business from pipeline to revenue
- Creating a secure customer collaboration platform with templated implementation processes and tooling
- Routing work to internal teams with implementation project deliverables
- Helping customer support with minor change and break-fix work
- Working on internal initiatives to support go-to-market and go-to-customer teams
- Ensuring all services are aligned with the current business strategy
Despite facing unprecedented challenges due to the pandemic, many embedded professional services organizations (ESOs) have not just weathered the storm over the last couple of years: they have thrived.
Successful ESOs today focus on connecting the varied types of work that their revenue generating resources are performing, balancing on-site with remote delivery, and keeping the services organization in alignment with corporate strategy.
Interested in discovering more about how ESOs should navigate post-pandemic? Join Planview’s Director of Global Solution Architecture, Malcolm Lea,
in Part 1 of the series:
“The New Normal: The Post-Pandemic Future of Embedded Professional Services,” as he discusses how Planview’s own ESO utilizes Planview’s Professional Services Automation (PSA) solution to deliver connected work by:
- Managing a portfolio of services business from pipeline to revenue
- Creating a secure customer collaboration platform with templated implementation processes and tooling
- Routing work to internal teams with implementation project deliverables
- Helping customer support with minor change and break-fix work
- Working on internal initiatives to support go-to-market and go-to-customer teams
- Ensuring all services are aligned with the current business strategy
Be on the lookout for more insightful webinars in the series!
