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Are You a Connected Services Organization?

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Are You a Connected Services Organization?

Are You a Connected Services Organization?

Connect customer experience and profitability to enable new ways of working

Disconnected services, systems, data, and people make it harder to meet your goals. If you can relate, you may be losing revenue, diminishing customer experiences, and putting more pressure on profits margins.

What should you do about it? Ask yourself, are you connected to your company strategy? Are you connecting your sales with opportunity planning? Are you providing client work in the way that best works for them? Are you connected to customer success to ensure adoption and retention?

In this on-demand session, recorded at 2022 TSIA World: Interact, learn what it means to be a connected services organization, why it’s important, and few steps you can take to make confident connections.

Disconnected services, systems, data, and people make it harder to meet your goals. If you can relate, you may be losing revenue, diminishing customer experiences, and putting more pressure on profits margins.

What should you do about it? Ask yourself, are you connected to your company strategy? Are you connecting your sales with opportunity planning? Are you providing client work in the way that best works for them? Are you connected to customer success to ensure adoption and retention?
In this on-demand session, recorded at 2022 TSIA World: Interact, learn what it means to be a connected services organization, why it’s important, and few steps you can take to make confident connections.

  • Date

    On-Demand

  • Time

    On-Demand

  • Location

    Online

  • Duration

    20 minutes

Reserve Your Spot

Meet our speaker

  • Dave Blumhorst

    Director, Product Management, Planview

    David is an experienced high-tech leader that has run global Information Technology, Professional Services, Product Management, and Finance organizations where he used his combination of business acumen and technology expertise to help companies of all shapes and sizes achieve their business outcomes. As the Director of Product Management for PSA, David is shepherding Planview's entry into the Professional Services Automation market while also leading product management for the Changepoint SA product.

  • Jeff Ellerbee

    Solution Marketing Manager, Planview

    Jeff handles product marketing for Planviews’ Troux product line. Jeff has helped customers be successful with Troux in the US and UK for 14 years.

  • Jeff Ellerbee

    Solution Marketing Manager, Planview

    Jeff handles product marketing for Planviews’ Troux product line. Jeff has helped customers be successful with Troux in the US and UK for 14 years.

  • Jeff Ellerbee

    Solution Marketing Manager, Planview

    Jeff handles product marketing for Planviews’ Troux product line. Jeff has helped customers be successful with Troux in the US and UK for 14 years.