Get the Report Now

2022 Professional Services Maturity Benchmark

Salutation:

First Name:

Last Name:

Company Name:

Job Title:

Work Email Address:

Work Phone Number:

Country:

State:

RF SmartForms Confidence Level:

RF SmartForms Confidence Description:

RF Address1 - Domestic HQ:

RF Address2 - Domestic HQ:

RF Annual Revenue - Domestic HQ:

RF City - Domestic HQ:

RF Company Name - Domestic HQ:

RF Country Name - Domestic HQ:

RF Country Abbrev. - Domestic HQ:

RF Employee Location Count - Domestic H:

RF Employee Total Count - Domestic HQ:

RF Family Members - Domestic HQ:

RF Global 2000 Rank - Domestic HQ:

RF Location Type - Domestic HQ:

RF NAICSCode - Domestic HQ:

RF NAICS Name - Domestic HQ:

RF Phone - Domestic HQ:

RF SIC Code - Domestic HQ:

RF SIC Name - Domestic HQ:

RF State Name - Domestic HQ:

RF State Abbrev. - Domestic HQ:

RF Subsidiary Code - Domestic HQ:

RF Stock Ticker Symbol - Domestic HQ:

RF Trade Name - Domestic HQ:

RF URL - Domestic HQ:

RF Fortune 500 Rank - Domestic HQ:

RF Postal Code - Domestic HQ:

RF Revenue Range - Domestic HQ:

RF Employee Count Range - Domestic HQ:

RF Year Start - Domestic HQ:

RF Address1 - Global HQ:

RF Address2 - Global HQ:

RF Annual Revenue - Global HQ:

RF City - Global HQ:

RF Company Name - Global HQ:

RF Country Name - Global HQ:

RF Country Abbrev. - Global HQ:

RF Employee Location Count - Global HQ:

RF Family Members - Global HQ:

RF Global 2000 Rank - Global HQ:

RF Location Type - Global HQ:

RF NAICSCode - Global HQ:

RF NAICS Name - Global HQ:

RF Phone - Global HQ:

RF SIC Code - Global HQ:

RF SIC Name - Global HQ:

RF State Name - Global HQ:

RF State Abbrev. - Global HQ:

RF Subsidiary Code - Global HQ:

RF Stock Ticker Symbol - Global HQ:

RF Trade Name - Global HQ:

RF URL - Global HQ:

RF Fortune 500 Rank - Global HQ:

RF Postal Code - Global HQ:

RF Year Start - Global HQ:

RF Revenue Range - Global HQ:

RF Employee Count Range - Global HQ:

RF Employee Total Count - Global HQ:

RF Address1 - HQ Parent:

RF Address2 - HQ Parent:

RF Annual Revenue - HQ Parent:

RF City - HQ Parent:

RF Company Name - HQ Parent:

RF Country Name - HQ Parent:

RF Country Abbrev. - HQ Parent:

RF Employee Total Count - HQ Parent:

RF Employee Location Count - HQ Parent:

RF Family Members - HQ Parent:

RF Global 2000 Rank - HQ Parent:

RF Location Type - HQ Parent:

RF NAICSCode - HQ Parent:

RF NAICS Name - HQ Parent:

RF Phone - HQ Parent:

RF SIC Code - HQ Parent:

RF SIC Name - HQ Parent:

RF State Name - HQ Parent:

RF State Abbrev. - HQ Parent:

RF Subsidiary Code - HQ Parent:

RF Stock Ticker Symbol - HQ Parent:

RF Trade Name - HQ Parent:

RF URL - HQ Parent:

RF Fortune 500 Rank - HQ Parent:

RF Year Start - HQ Parent:

RF Revenue Range - HQ Parent:

RF Employee Count Range - HQ Parent:

RF Address1 - Site:

RF Address2 - Site:

RF Annual Revenue - Site:

RF City - Site:

RF Company Name - Site:

RF Country Name - Site:

RF Country Abbrev. - Site:

RF Employee Total Count - Site:

RF Employee Location Count - Site:

RF Location Type - Site:

RF NAICSCode - Site:

RF NAICS Name - Site:

RF Phone - Site:

RF SIC Code - Site:

RF SIC Name - Site:

RF State Name - Site:

RF State Abbrev. - Site:

RF Subsidiary Code - Site:

RF Trade Name - Site:

RF URL - Site:

RF Postal Code - Site:

RF Family Members - Site:

RF Global 2000 Rank - Site:

RF Stock Ticker Symbol - Site:

RF Fortune 500 Rank - Site:

RF Year Start - Site:

RF Revenue Range - Site:

RF Employee Count Range - Site:

RF Inferred Area Code:

RF Inferred City:

RF Inferred State Region:

RF Inferred Country:

RF Inferred Postal Code:

RF Inferred Metropolitan Area:

RF Industry:

RF Public or Private:

RF Revenue Range:

RF Employee Count Range:

RF cDQM Append:

RF cDQM Include:

RF cDQM MatchGrade:

RF cDQM MatchScore:

RF cDQM ModifiedDate (L):

RF Company XID - Site:

RF Duns Industry - Site:

RF Company XID - HQ Parent:

RF Duns Industry - HQ Parent:

RF Company XID - Global HQ:

RF Duns Industry - Global HQ:

RF Company XID - Domestic HQ:

RF Duns Industry - Domestic HQ:

RF Max Employee Count:

Unsubscribed:

Visibility Rule - GDPR Email Opt-in:

Visibility Rule - GDPR Phone Opt-in:

Form Language:

Form Collection Type:

Custom Indy:

Custom Indy Detail:

Department:

By submitting this form you agree to our Privacy Policy.

2022 Professional Services Maturity Benchmark

2022 Professional Services Maturity Benchmark

Successful strategies for optimal execution in the changing world of work and resources

Planview is excited to share the 15th annual Service Performance Insight (SPI) Professional Services Maturity Benchmark report with you.

Every year, SPI completes a global study of the professional services sector exploring the most important trends, challenges, and opportunities defining the future of services. The research SPI provides will help you make educated decisions on people and technology investments that differentiate you in your market.

Highlights from the report

Year-over-year (YOY) professional service revenue increased 22%
YOY headcount grew 67%
Onsite delivery decreased by 16%, with only 33.9% of billable hours spent on-site
Voluntary employee attrition increased by 42% - this remains a critical issue and organizations must focus on being a “great place to work”
11% billable utilization increase when using a Professional Services Automation (PSA) solution
Focuses are shifting to long-term initiatives, especially for technology leaders

Download today to benchmark your performance against others in your industry.

Planview – Your PSA Partner
Planview has a long history in the professional services space through the acquisitions of Clarizen and Changepoint, partnering with a wide range of organizations across the mid-market to Fortune 500 organizations. We see the necessity for services organizations to be connected to the broader business, support multiple ways of working, automate the entire lifecycle from opportunity-to-revenue, and scale and adapt to changing business models. This is exactly what Planview enables and why we are here. We look forward to 2022 and beyond and are excited to partner with more of you.

Planview is excited to share the 15th annual Service Performance Insight (SPI) Professional Services Maturity Benchmark report with you.

Every year, SPI completes a global study of the professional services sector exploring the most important trends, challenges, and opportunities defining the future of services. The research SPI provides will help you make educated decisions on people and technology investments that differentiate you in your market.

Highlights from the report

Year-over-year (YOY) professional service revenue increased 22%
YOY headcount grew 67%
Onsite delivery decreased by 16%, with only 33.9% of billable hours spent on-site
Voluntary employee attrition increased by 42% - this remains a critical issue and organizations must focus on being a “great place to work”
11% billable utilization increase when using a Professional Services Automation (PSA) solution
Focuses are shifting to long-term initiatives, especially for technology leaders

Download today to benchmark your performance against others in your industry.

Planview – Your PSA Partner
Planview has a long history in the professional services space through the acquisitions of Clarizen and Changepoint, partnering with a wide range of organizations across the mid-market to Fortune 500 organizations. We see the necessity for services organizations to be connected to the broader business, support multiple ways of working, automate the entire lifecycle from opportunity-to-revenue, and scale and adapt to changing business models. This is exactly what Planview enables and why we are here. We look forward to 2022 and beyond and are excited to partner with more of you.